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Permissions

Each agent can expose specific permissions to members of the related team. This makes it possible to control who can use sensitive areas.

What you can do

  • See which users belong to the agent's team
  • Review join dates
  • Identify team admins
  • Grant or revoke per-agent permissions where allowed

Permission columns

PermissionWhat it controls
configReserved internal configuration access
knowledgeAccess to the knowledge/documents area
integrationsAccess to developer tools and integrations
historyAccess to conversation history
feedbackAccess to feedback review
statisticsAccess to usage and analytics
technicalAccess to technical or debug-oriented surfaces
info

Team admins have broad access by default. Individual permission toggles are most useful for non-admin members.

warning

The internal configuration permission is reserved to the platform team. Even if the application exposes a technical permission model, this public documentation does not describe internal agent configuration workflows.