Agent Chat
Each agent has a chat workspace where you can ask questions, continue conversations, and interact with the agent in the most direct way.
What you can do
- Open the agent playground
- Switch agents from the left sidebar
- Start a new conversation with New chat at the top of the history column on the left. Agent settings (Config, Knowledge, and the rest) sit at the bottom of that same column. The column stays on every agent page, including Config; you can collapse it to icons like the agent rail, but it does not disappear
- Continue an existing conversation from the same history panel
- Use quick-start prompts such as welcome or fast-message actions
- Use dictation to transcribe your voice into the message box without sending it automatically
- Attach files when the agent allows uploads. Some agents cap file size; the chat shows the limit and rejects files that are too large
- Start a voice conversation when the agent supports full speech input and spoken responses. The agent keeps listening turn after turn: your message is sent when you stop talking, and the microphone reopens as soon as the spoken answer ends. The stop control next to the waveform ends it at any time
- Enter Kiosk Mode when voice-oriented flows are enabled
- Preview a saved email template after the agent creates or updates one. Expand the compact card to inspect the content. If you can manage the template, Edit Template opens it in the template editor. This preview cannot send email.
- Fit a wide markdown table to the message width with the wrap control that appears when the table overflows. The choice is remembered and applies to every table. Horizontal scroll stays the default.
Typical use cases
- Ask an agent to answer questions using its current knowledge
- Continue a past discussion from the same conversation route
- Use a specialized agent for a specific organization or domain
- Launch voice-oriented or kiosk-style usage where supported
Key terms
| Term | Meaning |
|---|---|
| Playground | The main interactive chat area for an agent |
| Dictation | Records your voice and fills the text input with the transcription |
| Voice conversation | Starts the full speech-to-speech experience when the agent supports it, and keeps listening between turns until you end it |
| Agent selector | Lets you move between available agents |
| Kiosk Mode | A focused mode for voice-first or public-facing experiences |
| Chat history panel | Lists past conversations with the current agent, to the left of the chat, with the last activity date under each title. Use New chat at the top to start a fresh conversation. Agent settings stay at the bottom of the same column on every agent page |
| Chat route | A persistent conversation identified by its own URL |
info
The exact welcome text, suggested prompts, or voice behavior may differ from one agent to another.
tip
If you only want to compose a message faster, use dictation. If you want to speak with the agent and hear the response, use the voice conversation control.