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Agent Chat

Each agent has a chat workspace where you can ask questions, continue conversations, and interact with the agent in the most direct way.

What you can do

  • Open the agent playground
  • Start a new conversation
  • Continue an existing conversation
  • Switch agents from the selector when multiple agents are available
  • Use quick-start prompts such as welcome or fast-message actions
  • Enter Kiosk Mode when voice-oriented flows are enabled

Typical use cases

  • Ask an agent to answer questions using its current knowledge
  • Continue a past discussion from the same conversation route
  • Use a specialized agent for a specific organization or domain
  • Launch voice-oriented or kiosk-style usage where supported

Key terms

TermMeaning
PlaygroundThe main interactive chat area for an agent
Agent selectorLets you move between available agents
Kiosk ModeA focused mode for voice-first or public-facing experiences
Chat routeA persistent conversation identified by its own URL
info

The exact welcome text, suggested prompts, or voice behavior may differ from one agent to another.