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Agent Chat

Each agent has a chat workspace where you can ask questions, continue conversations, and interact with the agent in the most direct way.

What you can do

  • Open the agent playground
  • Start a new conversation
  • Continue an existing conversation
  • Switch agents from the selector when multiple agents are available
  • Use quick-start prompts such as welcome or fast-message actions
  • Use dictation to transcribe your voice into the message box without sending it automatically
  • Start a voice conversation when the agent supports full speech input and spoken responses
  • Enter Kiosk Mode when voice-oriented flows are enabled

Typical use cases

  • Ask an agent to answer questions using its current knowledge
  • Continue a past discussion from the same conversation route
  • Use a specialized agent for a specific organization or domain
  • Launch voice-oriented or kiosk-style usage where supported

Key terms

TermMeaning
PlaygroundThe main interactive chat area for an agent
DictationRecords your voice and fills the text input with the transcription
Voice conversationStarts the full speech-to-speech experience when the agent supports it
Agent selectorLets you move between available agents
Kiosk ModeA focused mode for voice-first or public-facing experiences
Chat routeA persistent conversation identified by its own URL
info

The exact welcome text, suggested prompts, or voice behavior may differ from one agent to another.

tip

If you only want to compose a message faster, use dictation. If you want to speak with the agent and hear the response, use the voice conversation control.